FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the body worn camera prices?

Our prices vary based on different raw materials, different exchange rates and other market factors.

Do you have a minimum order quantity for the police body camera?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you contact to us via E-mail

Can you supply the relevant documentation and Certificates?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time of the body worn camera?

For samples, the lead time is about 3 days. For mass production, the lead time is 7-25 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the Police body camera warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. warranty is 1year for body worn camera, if you need 2 years, need to add 15% cost, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees of the body worn camera?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Why choose us (NOVESTOM)?

NOVESTOM specializes in body worn cameras, military tactical helmet camera, breath alcohol tester and security audio & video solutions, and provides complete hardware, software, industrial design, product molds, electronic evidence management software and OEM/ODM system integration services.


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